Returns & Exchanges
At Lavinia Lingerie, we want you to feel confident and beautiful in your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on eligible items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all garments are unworn, unwashed, and have original tags and hygienic liners intact, then securely pack them in the original shipping box.
Ship the Items
Affix the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing